Currently access to stats is broken for some users and we are working on fixing this. Your stats are still being counted and will be visible once we restore access for your account

by Russell on March 17, 2011 · 5 comments

This morning you may check the Site Stats on your WordPress self-hosted blog and get the message

Your WordPress.com account, …….. is not authorized to view the stats of this blog. Currently access to stats is broken for some users and we are working on fixing this. Your stats are still being counted and will be visible once we restore access for your account

You have couple of actions open to you:

Wait until WordPress fixes the problem
Switch to a different stats plugin

If you go for the latter option then try using JetPack but make sure you deactivate the WordPress.com Stats plugin first otherwise you will run into problems.

JetPack is a bundle of plugins from WordPress.com that includes

WordPress.com stats
Twitter Widget
Gravatar Hovercards
WP.me Shortlinks
Sharedaddy
LaTeX markup language
After the Deadline spelling and grammar checker
Shortcode Embed

More about these features can be found at the JetPack site

Tagged as: wordpress.com

{ 5 comments… read them below or add one }

Darleya March 17, 2011 at 5:00 pm: Thank you for the info Russ!
Ronny Roger March 17, 2011 at 5:08 pm: Eight plugins instead of one – no, this is not an option. I’ll wait.
Russell March 17, 2011 at 6:07 pm: Hi Ronny,

Thanks for your comment.

JetPack is implemented as a single plugin however you are right that it would be rather heavyhanded to install it and only use the WordPress.com stats piece.

On the plus side JetPack is written by WordPress.com so the code quality should be the same standard as WordPress itself.

Regards

Russell
scott March 17, 2011 at 6:27 pm: Thanks for info this has been driving me crazy because I thought it was my site. This info was 7 pages back after I googled issue. Thanks for info I guess we will wait.
Mike Sweeney March 17, 2011 at 9:33 pm: Cool about Jetpack.. I dumped the stats plugin and went with JP and plan to use some of the extras soon. But at least I got my stats back.